Here, I want to document all the stuff I’ve been reading, and some of the key grabs for me. At the moment, I’m wrapped up in the variety of methodologies, but will supplement that with more focused thoughts and writings on the various arms, legs and other flailing parts of this discipline. Complete Beginner’s Guide …
Category Archives: UX
User Test Script
P2e-Meet with Izzy
Izzy and I haven’t had a lot to do with each other over the course of the programme so it was great to be paired with her. I went first, explaining the background to my project and where I was at. With 3 days to go until hand in, I knew I had to synthesize …
Rereading Readings: a UX case study
THE PROBLEM The Readings Cinemas mobile booking interface is dated, heavy, overloaded and some features simply aren’t needed. Readings Cinemas need to rework not just the look and feel, but the functionality of the mobile booking service. This review has 2 purposes: to identify opportunities for creating a more streamlined user experience when booking tickets …
First pass customer research
Feedback from other students: I asked our class on Slack the following: Oh hi @channel if anyone can be bothered, would you mind having a look over https://readingcinemas.co.nz/ and go through the process of picking a movie, selecting seats, and getting to the payment page (no payment needed), and giving a quick review that would …
UX Teardown: Look out Uber
You will create a point by point dissection of an online experience using heuristic analysis and best practice ala Sam Hulick on the UX of onboarding. (It doesn’t have to be an onboarding experience!)Identify 3-5 areas for improvements, clearing stating why the areas you’ve identified may lead to issues for potential users.
UX Project 1 – Customer Journey Map
The Project Brief Explore how a potentially diverse user group uses a common experience, by creating at least one customer journey of an everyday publicly accessible experience: self-serve checkout, loading a Snapper and taking public transport, etc. You will need to have speak to people on this one. You may also consider creating empathy maps …
31 July
What a crazy way to discover the innermost thoughts and fears of our class. It seemed pretty much everyone did deep dive and revealed some fundamental emotional truths. It was uncomfortable and difficult to go through the process, but it was also revealing how simple it was for partners to really know something about those …
17 July
Customer journeys. Christ…what an abstract project…will it be fun? I bloody hope so. I must admit to being a little confused about the range of stuff we are being taught. A 2-hour lecture where not every slide is covered is a bit scary…I mean this is university, not a Ted talk! There is so much …
15 July 2019
Making lists of your insecurities is a public event…of sorts. I had no idea we would be swapping groups and reading other peoples drivers and fears. It was surprisingly reassuring …they had the same fears as me! Phew. Grouping things on a flat surface was a challenge, but the bigger challenge was who fills what …
Jeremiah Boniface 